2008 Equine Summit Webcast

This Webcast is presented as a FREE stream courtesy of the University of Louisville.

Troubleshooting rule of thumb: If you are having difficulties with the streaming video, close and re-launch Internet Explorer.

WATCHING THE LIVE VIDEO:

Our live video streams in the Windows Media format. If you own a PC with the Windows operating system, you should download at least Series 9, of the Windows Media Player HERE, because older versions may not work. Your Windows operating system version must also support at least Windows Media Player version 9. Other players may not work, either. If you own a MAC, try selecting and downloading the Windows Media Player 9 for Macs OS X from HERE.

Before you sign up, here are a few things to consider

Use Internet Explorer as your Internet browser

Firefox, Opera, etc... will not work with our live webcast.
Many people choose to use these as their Internet browser for good reason, however for this application it is best to set Internet Explorer as your default Internet browser. AOL should also be avoided for the webcast.
To do this: Open Internet Explorer, go to the Tools menu at the top and then Internet Options at the bottom of that list. Once there, click on the Programs tab at the top. Towards the bottom of that screen, make sure the make default button is grayed out, meaning that it is selected.

Pop-Up Blockers

In the process of acquiring a license there are a couple of windows that need to pop-up to complete the order. A couple of things to check:

Windows Pop-Up Blocker
Internet Explorer has a built-in pop-up blocker, to turn this off, go to the Tools menu again, go to Pop-Up Blocker and click “Turn Off Pop-Up Blocker.” This feature is usually on by default, but if you do not see an option to turn off, it is most likely already off.

Yahoo or Google

Google or Yahoo provides two other common pop-up blockers that are installed on many machines. Look up at the top of the Internet browser under the File, Edit, View area, if you see a Google or Yahoo toolbar, or both, toward the middle of those toolbars will be pop-up blockers. By clicking on these will give you an option to turn them off, this is best at least while playing the webcast. You can always turn them back on after.

Streaming audio/video quality can be affected by connection rate and Internet congestion. Also:

Make sure not to download applications or files while watching/listening to media streams.
Close other unnecessary applications that may be open on your computer.
Our streaming video requires a broadband Internet connection of at least 300kbps, such as Cable Modem or DSL. Slower connections may work, however, the video quality will not be very high and may be very choppy, with a lot of buffering.

If you receive video without audio:

Verify that your system audio works by playing another audio application and/or checking your speaker and headphone wires, as well as your speaker/computer volume controls.

If you do not receive video or audio:

If you are behind a firewall or proxy server, you may experience problems with streaming audio/video.
Although less of a problem than ad blockers and firewalls, some overly protective anti-virus programs obstruct streaming video. If none of the earlier suggestions have worked for you, turn off your anti-virus programs and the videos should stream.

If you don't see the answer to your question in the FAQ's, please email w.wood@asha.net with the error message and your question will be answered as soon as possible. You may also call the main ASHA phone number, 859-259-2742, but email is preferred.

Are you experiencing difficulties with audio or video, interruptions in the feed? Several factors can contribute to loss of audio or video. If the video/audio is pausing/freezing, try closing out the window in which the video appears by clicking on the "X" in the upper right hand corner or clicking on "close window", which is located just below the volume control on the bottom of the window. Then re-open the window by clicking on "watch now" where you first launched the webcast from the ASHA homepage. If you are still experiencing audio difficulties, the audio may be muted or turned down. Try raising the volume level, which is located on the lower right corner of the window. If the video is freezing, try clicking on stop, then clicking on play. The play and stop controls are located on the lower left corner of the window.

Would you like to view the webcast full screen? The webcast can be viewed full screen on your computer by positioning your mouse cursor over the video in the window and double clicking, or by right clicking and selecting "Full Screen" from the "Zoom" menu. As is common with most webcasts, some video resolution/quality will be lost by viewing in the full screen mode.